Farrell is the Head of Client Experience at MiQ Private Wealth, bringing over 30 years of financial services expertise to the role. His career spans leadership roles across retail banking, sales and marketing, distribution, funds management, and financial advice, building a deep understanding of how to deliver value at every stage of the client journey.
Since joining MiQ in 2023, he has led the evolution of the firm’s client experience strategy. His work shapes how the MiQ brand is perceived and felt—through marketing, communications, client acquisition, and lifecycle engagement. From first interaction to long-term partnership, every client touchpoint reflects MiQ’s commitment to ethical advice, trusted relationships, and tailored financial outcomes.
For him, creating a standout client experience isn’t just operational—it’s personal. He sees every interaction as an opportunity to build confidence, reinforce trust, and make a meaningful difference in the financial lives of clients.
Outside of work, he enjoys spending time with his family and discovering new travel destinations.
